Insurance

Psychotherapy/Counselling are often covered by insurance.

Therapy sessions are $150 each (tax and fees included).

Some insurance companies require you to pay directly and then submit your receipt for reimbursal. In this case you must pay 100% of the session. Many insurance companies are now accepting direct billing for psychotherapy/counselling, and your plan may be eligible for this service.

All fees past the amount covered by your direct billing must be covered by you, and will be charged to your card on file. If you have a different insurance company, you will have to pay up front and then submit your receipt for reimbursal. Please note that that there may be a wait time before services depending on availability.


If you are eligible for direct bill, you must submit this information during the intake process.

person holding pencil near laptop computer

I am able to direct bill the following through their own portals:

Veterans Affairs Canada (VAC)
Medavie Blue cross/Blue Cross
Interim Federal Health Program (IFHP)
Saskatchewan Blue Cross

Insurance Companies With Telus E-Claims

Please note that while the following companies offer direct billing, your personal plan may require you to pay out of pocket and then submit receipts for reimbursement. This is specific to your employer/insurance plan and is different from plan to plan.

Insurance Companies Accepting
E-Claims on Telus Health
(Allowed claim to be sent)

Alberta Blue Cross
Beneva
Benefits Program Administrators (BPA)
Canada Life

Canada Life PSHCP
Canadian Construction Workers Union
Chambers of Commerce Group Insurance Plan
CINUP (Indigenous Insurance Services)
ClaimSecure
Coughlin and Associates
Cowan Insurance Group (managed by Express Scripts Canada)
D.A. Townley
Equitable Life of Canada
First Canadian Insurance Corporation
Group Medical Services (GMS) Carriers 49 and 50
Industrial Alliance Insurance and Financial Services Inc.
Johnston Group Inc.
Johnson Inc.

Labourers’ International Union of North America (LiUNA) Local 183
Labourers’ International Union of North America (LiUNA) Local 506
Manulife Financial Corporation
Maximum Benefit
MDM Insurance Services Inc.
People Corporation
RWAM Insurance Administrators Inc.
Simply Benefits
TELUS AdjudiCare
Union Benefits
UV Insurance (Union Vie)

Insurance Companies Not Accepting
E-Claims on Telus Health
(DID NOT allow claim to be sent)

Desjardins Insurance
GroupHEALTH Benefit Solutions
GroupSource
Manion Wilkins & Associates Ltd.

Insurance Companies with Pre-Determinations

A pre-determination means this insurance company allows clinicians to check if the policy covers direct billing before attempting to make the first claim. This is only possible for the following companies.

AGA Financial Group Inc.
Alberta Blue Cross
Beneva Inc.
BPA – Benefit Plan Administrators
Canada Life
Canada Life – PSHCP
Canadian Construction Workers Union
Chambers of Commerce Group Insurance
CINUP
ClaimSecure
Coughlin & Associates Ltd.
D.A. Townley

Desjardins Insurance
First Canadian
Johnston Group Inc.
LiUNA Local 183
LiUNA Local 506
Maximum Benefit
MDM Insurance Services Inc.
RWAM Insurance Administrators
Simply Benefits
TELUS AdjudiCare
Union Benefits

If you have a question or concern about your insurance coverage, amounts, and eligibility,
please contact your provider.

We cannot contact your insurance due to privacy reasons.