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Responses to Emails Requesting More Information about Direct Billing Coverage for Counsellors

I am posting the current responses from insurance companies as a link as it’s too many characters for Facebook for them all. I find these responses to be a bit shortcoming and do not, in my opinion, provide answers that are definitive for the “counsellor” role specifically. That said, many are saying they DO offer…
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Being a Therapist in a Political World

Being a therapist in this political climate—regardless of what side you are on, is a painful experience. There is tension and horror no matter where you go and depending on what part of the world you’re in, increasing violence might be part of the day to day. As a Canadian, I am luckily not in…
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Canadian Insurance Companies Accepting Direct Billing for Counsellors with Telus E-Claims

Canadian Insurance Companies Accepting Direct Billing for Counsellors with Telus E-Claims

As soon as I heard the announcement that Telus Health was making their e-filing available to counsellors in June, I immediately signed up for the opportunity to take part in direct billing for psychotherapy/counselling clients. After a month of waiting, I’m finally in their system… and I realized, it’s still a confusing mess and there…
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Email Templates for Implementing Direct Billing for Counselling Services in Canada

The following are templates for emailing insurance companies about coverage for counselling. The following email addresses are provided by Telus Health (or their own website) for insurance companies. Please note this is not an all-inclusive list as many only provide phone numbers: healthinq@ab.bluecross.ca, Group-health-claims@equitable.ca, askus@mygrouphealth.ca, askus@mygroupsource.ca, askus@mymanion.com, inquiry@mdm-insurance.com, support@simplybenefits.ca, group.claims@uvinsurance.ca, more_info@manulife.ca, healthsolutions@telus.com, customer.services@ab.bluecross.ca, inquiries@bpa.ca, info@canadalife.com,…
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Community and Emergency Mental Health Services

If you are unable to pay for private sessions, or in need of urgent mental health care, please review this list to find resources that may be of help to you. Please note that private practice counsellors in Canada are not fully equip to handle emergency scenarios. The Suicide Prevention Map showcases resources across Canada.…
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Stop Calling Everybody a Narcissist

Narcissistic personality disorder is far rarer than the internet wants you to believe, and yet, NPD is all over Tik Tok, twitter, and Instagram as the “big bad devil”. Statistically, “According to research data, between 0.5% and 5% of people in the U.S. may have ‘NPD’” (Cleveland Clinic). Perhaps part of this is as we…
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I’m Mentally Ill and a Published Author

This article was written May 24, 2021, before I became a counsellor, however it if a huge part of my journey, thus I am sharing it here. Roughly 10 years ago, a family member whom I won’t name made the following statement when I told him I wanted to be a published author: “You have…
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Shaylynn Hayes-Raymond Psychotherapy Counselling and Coaching Canada and Worldwide New Brunswick

The Mentally Ill Therapist

For some, it might come as a surprise that many therapists have come to the field because they have had their own experiences with mental health. For many who go to a therapist there is almost an air of mystique—a belief that those who treat mental illness are somehow above the rest of society, floating…
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Shaylynn Hayes-Raymond Psychotherapy Counselling and Coaching Canada and Worldwide New Brunswick

My 10 Year Journey to Becoming a Therapist

My name is Shaylynn Hayes-Raymond and I am a counsellor, advocate, and writer. I serve as the Director of The International Misophonia Foundation, and I am the owner of S. Raymond Counselling and Media Inc. My advocacy and mental health journey started in my teen years when I had to navigate my own depression and…
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