Category: Therapist Resources

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Responses to Emails Requesting More Information about Direct Billing Coverage for Counsellors

I am posting the current responses from insurance companies as a link as it’s too many characters for Facebook for them all. I find these responses to be a bit shortcoming and do not, in my opinion, provide answers that are definitive for the “counsellor” role specifically. That said, many are saying they DO offer…
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Canadian Insurance Companies Accepting Direct Billing for Counsellors with Telus E-Claims

Canadian Insurance Companies Accepting Direct Billing for Counsellors with Telus E-Claims

As soon as I heard the announcement that Telus Health was making their e-filing available to counsellors in June, I immediately signed up for the opportunity to take part in direct billing for psychotherapy/counselling clients. After a month of waiting, I’m finally in their system… and I realized, it’s still a confusing mess and there…
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Email Templates for Implementing Direct Billing for Counselling Services in Canada

The following are templates for emailing insurance companies about coverage for counselling. The following email addresses are provided by Telus Health (or their own website) for insurance companies. Please note this is not an all-inclusive list as many only provide phone numbers: healthinq@ab.bluecross.ca, Group-health-claims@equitable.ca, askus@mygrouphealth.ca, askus@mygroupsource.ca, askus@mymanion.com, inquiry@mdm-insurance.com, support@simplybenefits.ca, group.claims@uvinsurance.ca, more_info@manulife.ca, healthsolutions@telus.com, customer.services@ab.bluecross.ca, inquiries@bpa.ca, info@canadalife.com,…
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Please note: Shaylynn is located in New Brunswick, Canada and offers this service via Zoom.
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